Last updated: October 5, 2026
This service is operated by Digital Home Manual LLC ("DHM", "we", "us"), the operator of digitalhomemanual.com and app.digitalhomemanual.com. You can reach us at any time at admin@digitalhomemanual.com.
When you create an account we collect your name, email and password (stored securely, never readable by us), and optionally your phone number and how you heard about us. Inside your home manual you may add properties, rooms, items, documents, maintenance schedules, emergency contacts and tradespeople.
Photos, videos and documents you upload, the ideas you write or dictate, and Pinterest links you save are stored privately in your account. Only you, and people you choose to share with, can see them. When you paste a Pinterest link, we fetch that pin's public preview image and title to display it; we do not connect to your Pinterest account.
When you tap a microphone button, your recording is sent securely to an AI speech-to-text service to turn it into written text, which then appears for you to review. Dictation recordings are not kept after transcription. Voice notes you choose to save on an item are stored privately in your account until you delete them.
You can create share links for a home or a document. Anyone with a link can view only what you shared, without signing in. Document download links expire within minutes, and you can turn off a home share link at any time, which immediately stops access.
We email you about your account (sign-in and password reset), maintenance reminders you set, emergency alerts sent to contacts you saved, a welcome message and receipts when you subscribe, and replies to your support messages. Reminder emails include an unsubscribe link. We do not send marketing email without your permission.
Your information is used only to provide DHM to you: to store, organize, search, remind, and share your home records at your direction, to process payments, and to answer support requests. We do not sell or rent your personal information, and we do not use your content to advertise to you.
We use a small number of trusted providers: Stripe for payments (we never see your full card number), a hosting and database provider for secure storage, an email delivery provider, an AI service for speech-to-text, and a free weather service that receives only your ZIP code to look up local air quality and pollen. Each receives only what it needs to do its job.
We use only essential cookies and similar browser storage to keep you signed in and the app working. We do not use advertising or cross-site tracking cookies.
We keep your information while your account is open. When you delete your account from the Profile page, your profile, home records and uploaded files are permanently removed. Payment records may be kept as required by tax and accounting law, and backups clear within about 30 days.
We use encryption in transit, private storage, and access controls so each member can reach only their own data. You can add two-step sign-in from your Profile page. No system is perfectly secure, so please use a strong, unique password.
DHM is intended for adults. It is not directed to children under 13, and we do not knowingly collect their information.
You can view, edit, export or delete your information at any time from your Profile page. Depending on where you live (for example California), you may have additional rights to access, correct or delete your data. To make a request, email admin@digitalhomemanual.com.
If we make meaningful changes to this policy, we will update the date above and, where appropriate, let you know by email or in the app.
Questions about this policy? Email Digital Home Manual LLC at admin@digitalhomemanual.com. We aim to respond within two business days.
© 2026 Digital Home Manual LLC. All rights reserved.